Data protection policy and use of your personal data
1. General
This policy is common to all the companies in the Eden-A group, Eden Aide a brand of EdenSAP, Eden Assist a brand of EdenAppart. The company responsible for processing your personal data is shown on the documentation provided to you. It may pass on information to other companies in the group in compliance with this policy.
2. How do we collect your information?
We collect information by various means: Oral, email, forms, web hosts, third-party software, online platform as well as our website. Your telephone calls may also be recorded to help us monitor and improve our services.
When you visit our website, we may also automatically collect certain data, such as your IP address, cookie identifiers in accordance with our cookie policy, your mobile operator, your mobile advertising identifiers, your MAC address, IMEI and other browser or device identifiers which are automatically assigned to your device, browser type and language, geolocation information, hardware type, operating system, Internet service provider, page visit history, the date and time of your visit, the time you spent on each page, information about the links you click and the pages you view while browsing the Website. Our Website may contain links to external sites managed by third parties. If you click on a link to a third party website, the third party may also send you cookies.
3. The information we collect
a. How do we use the data we collect?
We collect and process information about you for the purposes of offering and performing the services requested and described in our general terms and conditions. Your data is also used to respond to requests from local or tax authorities.
We may also use your details to send you our newsletter and to provide you with new offers as part of our marketing activities.
We have no control over, and take no responsibility for, the content, privacy policies or practices of any third party site, product or service. Your data will be stored by third party software that declares itself to be compliant with the General Data Protection Regulation.
b. How long we keep your data:
We do not retain your data beyond the time required to achieve the purpose for which it was collected and in compliance with the applicable legal and regulatory provisions, as well as any recommendations and authorisations that may be required from the competent supervisory authorities (including the Commission Nationale de l'Informatique et des Libertés, hereinafter "CNIL"). This data is intended for companies in our group and for third parties, such as brokers, experts, economic intelligence agencies, service providers, professional advisers, our regulators or anti-fraud agencies.
c. Data based on the consent of the persons concerned
The collection of data is based on informed, free and explicit consent, given by filling in a form on our website or a partner site, by using a messaging system, or by clicking in an email or replying to an email.
The newsletter will be sent and personal data for this purpose will be kept for as long as the data subject remains subscribed to the notifications, but for a maximum of five years. Data subjects always have the right to withdraw their consent by unsubscribing from email campaigns. Consent also applies to subcontractors authorised by us who assist us with e-mail campaigns.
d. What are your rights regarding your personal data?
In accordance with the French Data Protection Act no. 78-17 of 6 January 1978, as amended, and Regulation no. 2016/679, the General Data Protection Regulation, you have the following rights:
- the right to access and rectify your personal data,
- the right to define directives concerning the fate of this data after your death,
- the right to object, on legitimate grounds, to the processing of your data,
- the right to portability and deletion of your data, under certain conditions,
- the right to object to marketing measures and automated individual decisions.
4. Changes to our privacy policy
We may occasionally amend this privacy policy. When this is necessary, we will inform you and/or ask for your agreement. We advise you to consult this page regularly for any changes or updates to our privacy policy.
5. Contacts
If you have any questions about this privacy policy or any requests relating to your personal data, you can exercise your rights by contacting us via :
Telephone number: +33768359436
E-mail: contact@eden-a.com
By post at the following address
EdenGlobal
2 Rue Nostradmus
13100 Aix en Provence